Our Results

Managed implementation of new call center ACD system for national specialty healthcare provider
Developed five year facility expansion plan for rapidly growing specialty healthcare provider
Managed the implementation of fulfillment software solution for world renowned medical center
Managed upgrade of fulfillment IT infrastructure at business unit of same medical center
Provided interim executive leadership for $500 million division of national healthcare provider
Managed the site selection for Blue Cross Blue Shield fulfillment center that resulted in over $3.0 million in state and local incentives
Developed capacity analysis and facility expansion plan that provided national presence for a growing business
Managed design and build out of $10 million automated fulfillment center for national healthcare provider
Performed operations assessment of insurance company business unit. Assessment identified a $4.0 million annual savings opportunity
Designed and implemented custom workload management process that reduced business unit’s annual labor cost by $0.5 million
Managed the design and construction of automated fulfillment center for national specialty healthcare provider
Identified $8.0 million savings opportunity in healthcare unit of national insurance provider
Led implementation of software solution for leading provider of workers’ compensation benefits
Performed quality assessment of insurance company healthcare unit. Identified root causes of quality problems and made recommendations to rectify those problems.
Performed management assessment of 340B provider. Assessment included recommendations to effectively grow management team